Reports & Automations

Personalized reporting.

Aimiable an AI driven Customer Support Operating System designed to manage all critical workforce management tasks

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Built to communicate

Easily set performance benchmarks for all specialized teams, ticket queues, and external vendors.

Audience-Centric Reports

Create reports that are structured for leadership, managers, or agents, instead of generic or one-size-fits-all formats.



Personalized Reports


Show what matters to the specific interests, knowledge level, and priorities of your teams or your leadership.


Engaging Reports

Ensure that the information is engaging, relevant, and actionable for the audience.

Elevate  your
Customer Support

Scheduling. Forecasting. Reporting. All done well.

Agent-first scheduling

Modern teams work in various ways - remote, 23/7, across time zones, part-time and full time. We account for all scenarios.

Adaptive forecasting

AI forecasting is different. It learns from volume behavior and self-adjusts based on business needs and market conditions.  

Personalized reporting

Not all reports are equal. Some are structured for leadership, some for managers, some for agents. No more generic or one-size-fits-all formats.  

Flexible automation

Our AI algorithm works its magic to analyze countless permutations to offer you a schedule that optimally balances all stakeholders.

Non-intrusive agent tracking

Clocking in and out is annoying. We've done it ourselves and rebelled against it. Aimiable tracks agent's activity via alternative channels.  

+ Many more features

Learn how Aimiable can improve your business.

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Our happy customers

"Busy season was 3 months of hell for my team, Aimiable is doing amazing things for me"
Head of CS at Forma
"My former way to do scheduling made me think fondly of root canals, so glad that's over"
Dr SC ECampus
"My team uses Slack to track agent activity and everyone loves it"
Dr CS Knack

Integrate with your favorite tools

We integrate with major ticketing systems, starting with Zendesk. You can also hand any CSV file directly to an AI assistant to get data interpreted on the fly.

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Scheduling. Forecasting. Reporting. All done well.

Automatic Scheduler Tracking

Get a full view of how your automatic scheduling aligns with your staffing resources availability.

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Forecast Accuracy Trends

Get a ling term view of your forecast performs overtime as it learns your customer behavior, your team and your business.

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