Personalized reporting.
Aimiable an AI driven Customer Support Operating System designed to manage all critical workforce management tasks
![](https://cdn.prod.website-files.com/663d32b7451d055cd7111f7a/66585615e8b315bf91083f85_reports-automations-image-2%20(1).jpg)
![](https://cdn.prod.website-files.com/663d32b7451d055cd7111f7a/66a24d34e40a85a168d727b1_support%20driven.png)
Built to communicate
Easily set performance benchmarks for all specialized teams, ticket queues, and external vendors.
Create reports that are structured for leadership, managers, or agents, instead of generic or one-size-fits-all formats.
Show what matters to the specific interests, knowledge level, and priorities of your teams or your leadership.
Ensure that the information is engaging, relevant, and actionable for the audience.
![](https://cdn.prod.website-files.com/663d32b7451d055cd7111f7a/665842a201c3d396cad63b05_reports-insights-image-1%20(1).jpg)
Elevate your
Customer Support
Scheduling. Forecasting. Reporting. All done well.
Agent-first scheduling
Modern teams work in various ways - remote, 23/7, across time zones, part-time and full time. We account for all scenarios.
Adaptive forecasting
AI forecasting is different. It learns from volume behavior and self-adjusts based on business needs and market conditions.
Personalized reporting
Not all reports are equal. Some are structured for leadership, some for managers, some for agents. No more generic or one-size-fits-all formats.
Flexible automation
Our AI algorithm works its magic to analyze countless permutations to offer you a schedule that optimally balances all stakeholders.
Non-intrusive agent tracking
Clocking in and out is annoying. We've done it ourselves and rebelled against it. Aimiable tracks agent's activity via alternative channels.
+ Many more features
Learn how Aimiable can improve your business.
Our happy customers
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Integrate with your favorite tools
We integrate with major ticketing systems, starting with Zendesk. You can also hand any CSV file directly to an AI assistant to get data interpreted on the fly.
Discover our other features
Scheduling. Forecasting. Reporting. All done well.
![](https://cdn.prod.website-files.com/663d32b7451d055cd7111f7a/6658b4f581819e6fbdc279c7_aimiable-scheduling.png)
Automatic Scheduler Tracking
Get a full view of how your automatic scheduling aligns with your staffing resources availability.
![](https://cdn.prod.website-files.com/663d32b7451d055cd7111f7a/6658b52b8635de8f73c6a2c1_aimiable-forecasting.png)
Forecast Accuracy Trends
Get a ling term view of your forecast performs overtime as it learns your customer behavior, your team and your business.