Our mission is to elevate Customer Support teams by freeing them up to focus on visible and valuable tasks.
We'll do all the other tasks, especially the ones less visible and more boring.
Aimiable helps Customer Support & Service teams by automating operational minutia.
Aimiable is funded by one of the top Venture Capital firms in New York.
Aimiable has created partnerships with leading industry organizations, including Support Driven.
Aimiable is your new AI Workforce Manager that you don't have to hire or manage.
What we care about
As a software engineer with over 15 years of experience, I've had the opportunity to develop software for a variety of companies, ranging from industry giants like Spotify, Twitter, and The New York Times to startups like PolicyGenius. Working across diverse sectors, I've discovered that my true passion lies in creating technology that enhances the lives of everyday people.
Kelly Wu, CTO Aimiable
Strong values that bring great people together
We are serious about our values because we want to create something truly great that aligns well with our core beliefs.
Operational Excellence
We are all about relentless pursuit of improvement and efficiency in all aspects of our operations. As a Customer Support product, it is both our philosophy and management approach. We aim to optimize processes, eliminate waste, and consistently deliver superior results.
Openness
We are serious about embracing new ideas, experiences, perspectives, and possibilities. We are receptive, flexible, and accepting of diversity and change. This value is really critical for us because we aim to build a really cool new product.
Enthusiasm
We feel genuine passion, excitement, and dedication towards our work! We have a positive and proactive attitude with high level of motivation, energy, and commitment to achieving our goals and delivering exceptional results.
Lightning Speed
We pride ourselves on our remarkable speed of an action, processes, or execution. We really love extraordinary speed and efficiency because it makes us see results quickly and change direction, if necessary.
The amazing team behind Aimiable
Our founding team has over 40 years of combined Customer Support and Technology experience. We've build many teams, stood up whole departments from scratch, tackled Fortune 500 level challenges, and were early hires at a Unicorn or two.
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We are a fully remote team and we are open to meeting you anywhere in the world! But if you'd like to come visit us, we are mostly lurking in these three areas.
