Guided Forecasting

Forecast with AI for more precision and lower error rates.

Our forecasting AI algorithm gets better overtime.

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Trusted by

Built to improve

Our forecasting quality is not static, it learns and improves overtime, just like your team does.

Enhanced Accuracy

Experience significantly reduced error rates as low as 2%, ensuring precise and reliable forecasting results.

Sales-driven forecasts

Don't have a reliable historical case volume? No problem, our AI forecasting model can use sales projections, new customer onboardings, and other external data to give you the forecast you need.

Agile Forecasting

Benefit from nimble forecasting capabilities, allowing for frequent re-forecasting to adapt to the latest market conditions.

Elevate your
Customer Support

Scheduling. Forecasting. Reporting. All done well.

Agent-first scheduling

Modern teams work in various ways - remote, 23/7, across time zones, part-time and full time. We account for all scenarios.

Adaptive forecasting

AI forecasting is different. It learns from volume behavior and self-adjusts based on business needs and market conditions.

Personalized reporting

Not all reports are equal. Some are structured for leadership, some for managers, some for agents. No more generic or one-size-fits-all formats.

Flexible automation

Our AI algorithm works its magic to analyze countless permutations to offer you a schedule that optimally balances all stakeholders.

Non-intrusive agent tracking

Clocking in and out is annoying. We've done it ourselves and rebelled against it. Aimiable tracks agent's activity via alternative channels.

+ Many more features

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Our happy customers

"Busy season was 3 months of hell for my team, Aimiable is doing amazing things for me"

Head of CS at Forma

"My former way to do scheduling made me think fondly of root canals, so glad that's over"

Dr SC ECampus

"My team uses Slack to track agent activity and everyone loves it"

Dr CS Knack

Integrate with your favorite tools

We integrate with major ticketing systems, starting with Zendesk. You can also hand any CSV file directly to an AI assistant to get data interpreted on the fly.