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Latest Articles

Read Metric Serpa blog post with our CEO

Read Metric Serpa blog post with our CEO

Metric Sherpa, Inc. is an independent research and advisory firm that provides access to industry analysts, consultants, insights, tools, and resources, enabling businesses to optimize their contact center and support teams.

Aimiable is SOC2 certified

Aimiable is SOC2 certified

Aimiable has undergone SOC2 certification process and is now aligned with all SOC2 requirements. Our customers should feel comfortable that we ensure that we store and process client data in a secure manner.

Aimiable is partnering with Support Driven

Aimiable is partnering with Support Driven

Aimiable is partnering with Support Driven, the community dedicated to Customer Support as a career. Support Driven is an online community of more than 9000 members who care deeply about support.

Aimiable launched a Podcast - Support Ops Stories

Aimiable launched a Podcast - Support Ops Stories

Aimiable launched a Podcast dedicated to leaders of Customer Support operations. Called "Support Ops Stories", the podcast will mostly focus on real life stories of CS leaders and the human element of the career in support.

Aimiable is now a part of Miami Downtown Authority Business accelerator

Aimiable is now a part of Miami Downtown Authority Business accelerator

The Miami DDA Program is available to New-to-Market Businesses or Expanding Businesses that can benefit from an incentive funding. Aimiable is happy to be accepted into the program!

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